![]() Then we are going to clear out all the accumulated data on the app. The first thing you will need to do here is unpair the Smart Plug and the app. Luckily, these sorts of issues are also pretty easy to fix. If not, we will need to see if there is an issue with the app.Īt this point, the app is the most likely culprit. Put the plug into pairing mode and try connecting it to the app again.įor quite a few of you, that will be enough to fix the problem. ![]() This will mean that the reset was a success.Īfter you have done this, all that remains is to pair it with the app again. Don’t let go until you see it flash green. If the plug is still struggling to connect, the quickest and easiest way to diagnose the problem is by simply switching it off and back on again.Īll you need to do is to press in and hold down the power button for at least 10 seconds. Now that we have the Wi-Fi ruled out as the cause of the issue, let’s have a closer look at the plug itself. Failing any of this working, there is always the chance that your router and smart plug are simply too far apart to communicate.īefore moving on from this step entirely, try moving them closer together and try to connect the plug one more time. So, if you have the router set to 5, this is going to stop your smart devices working as they should. ![]() Nearly all smart devices out there work solely on the 2.4GHz bandwidth. One more thing you need to check is the bandwidth channel of your Wi-Fi. If your internet connection seems to be fine, it may be worth checking what band you have the router set to. If it turns out that your internet speed is far lower than it should be (or you have no connection at all), the next step will be to give your router a restart. We generally use ookla here, if you need recommendation. There are plenty of free sites that will do this service for you if you Google them. The easiest way to do this is to just perform an internet speed test. To rule this out as a cause, we will need to make sure that your connection speed is what it should be. In most cases, they’ll just stop working entirely rather than slowing down. ![]() When your internet speeds are too low, they simply can’t manage to run devices such as these effectively. It will come as no surprise to a few of you that the main cause of this problem isn’t really to do with the plug itself, but your internet connection. So, if you have no experience troubleshooting issues with smart devices, don’t worry about it! None of the fixes here will have you taking anything apart or risking damage to the device. How to Fix Gosund Smart Plug Not Connecting?īecause the device here is relatively simple in nature, none of the fixes we will be giving you are all that complicated. ![]()
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